Virtual Account Manager

As our Virtual Account Manager you know how to work with a team-based sales strategy, for both new and existing customers. In this role you will expand market visibility, provide superior customer experiences and strengthen incremental sales revenue growth with new customers by understanding customer needs and through the execution of virtual prospecting activities and projects. The Virtual Account Manager will contribute to field and virtual sales productivity. You will connect with a dedicated sales team and pave the way for successful activities to deliver Cepheid solutions meeting the needs of the customer.

This role is critical to the organization, with opportunity to build the company’s center of excellence for virtual sales / customer success in strategic business initiatives across target segments.

ESSENTIAL JOB RESPONSIBILITIES:

• Develops opportunities by researching and identifying potential and current accounts.
• Opens up new leads with telephone and e-mail outreach. Contacts new customers to understand customer needs, establish relationship and promote solutions.
• Prospects new leads and prepares information for outgoing sales calls to secure new customers.
• Demonstrates effective selling skills and product understanding to uncover customer needs to position an appropriate solution.
• Pre-qualifies sales prospects and routes qualified opportunities to the appropriate sales members for further development and closure.
• Maintains detailed records of progress in the CRM database.
• Assists sales team to broaden and maintain customer database.
• Develops a targeted account list and strategies with the Sales and Marketing teams.
• Develops the client relationship by understanding both short-term and long-term needs/goals for optimal positioning of Cepheid’s products and services
• Educates and provides customers with current product sales information.
• Maintains regular and informative communications with all other team members, including cross-functional collaboration with Marketing, Field & Virtual Sales etc.
• Strictly adheres to all company compliance policies and demonstrates behavior consistent with the Cepheid and Danaher Core Values
• Works remotely in your home office.

REQUIREMENTS:

• University degree
• Sales experience

KNOWLEDGE AND SKILLS: 

• A proven understanding of tactical sales skills: prospecting, qualifying, closing, and growing existing customers
• Ability to analyze possible solutions using technical experience and judgment and precedents.
• Strong communication and presentation skills; demonstrated ability to clearly, concisely and accurately conduct a technical presentation
• Customer Focus
• Be highly organized, motivated, and success driven within a team environment
• Excellent time and territory management habits as well as follow up and follow through skills

Other:

• Fluency in Swedish and English required
• Fluency in Finnish would be advantageous
• Proficiency using MS Office tools
• Knowledge of a CRM (preferably SFDC) would be advantageous.

When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

How to become part of us?

This recruitment is handled by our recruitment partner, Moveup Consulting AB. To apply, please send your CV and a cover letter to richard.etz@moveup.se

If you have questions regarding Cepheid or this open position, please contact Richard Etz at +46 (0)733 87 27 21.

We are screening applications continuously. Please send your CV and Cover letter, to Richard, no later than 2 September.

By submitting your application, you also consent to us storing your personal data, including CV & cover letter and that we have the right to share this information with third parties (our client). You can revoke the consent whenever you want.